Privacy policy

This policy is version 1.2 and is effective as of 3rd March 2021.

Your privacy is important to us. It is Tictrac’s policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Data retention

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.


We use cookies in several places, and we’ve listed them in our cookies policy with more details about why we use them. You can set your browser to refuse all cookies or to indicate when a cookie is being sent, however, some website features or services may not function properly without cookies.

Data processing and third parties

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

We use HubSpot to store your personal data and provide you with sales and marketing communications. You can review HubSpot’s privacy policy here.

We use Typeform to capture and store your personal data. You can review Typeform’s privacy policy here.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

If you have any questions about how we handle user data and personal information, feel free to contact us.

Our full details are:

Full name of legal entity: Tictrac Limited

Email address: [email protected]

Postal address: Tictrac Limited, 1st Floor Buckhurst House, 42/44 Buckhurst Avenue, Sevenoaks, Kent. TN13 1LZ

Or contact us using our enquiry form

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